As a British firm establishing itself in the US, sometimes the intricacies of American HR requirements have been daunting. Susan and her team have been invaluable in guiding us through trainings, decision on healthcare plans, and employment contracts, as well as multiple other topics. In addition to their deep knowledge of these issues, Creative Workforce sets clear timelines and consistently stick to them, meaning that I can in turn manage the expectations of my team and management. On top of everything, Sue’s no nonsense, patient, and hilarious personality is a refreshing delight to work with.