Precision Resource Group

Introduced to Creative Workforce Solutions by another UK-based recruitment firm, it quickly became apparent that they were the right partner for us. With no US human resources experience, we required a team that understood the world we operated in but also talked our language. They have helped guide us in many areas, from understanding the complex world of American medical insurance through to drafting a brand-new maternity policy. Their understanding of all areas of HR is apparent, and they appreciate the challenges a UK business faces and the complexity involved. They are always available—even for the simplest of questions—and always take time to make sure the UK HR team fully understand. I’d not hesitate in recommending Creative Workforce Solutions to any UK firm in need of a US-based HR partner.

Tracy Wright, Director of People

Paragon Management LLC

CWS has become a great asset and partner to our organization. Sue and team hit the ground running and immediately helped organize day to day HR activities with great ease and a clear understanding of our business requirements. The team (Sue, Felicia and Ginny) are incredibly supportive, knowledgeable and easy to work with. We recently enlisted Sue to run a 2-day Management Training Course that helped energize the Management team and was met with rave reviews. I appreciate Sue’s pragmatic and professional approach to dealing with issues both big and small and she is always happy to hop on a call to discuss ideas and offer sound advice. I look forward to our future work together.

Hiam Boraie, Owner

New Voice Strategies

In a word, Sue Brocaglia is fearless—never afraid to speak up and point out what is not working. She is willing to lead and risk trying something new, while others are satisfied to sit on the sidelines and pretend the status quo is working.

Tom Cosgrove, Founder & President


The team was very professional, supportive and collaborative. They helped implement a new performance management model company wide, and their expertise and consultative approach provided different perspectives and options to consider. They worked within our tight schedule and made themselves accessible—even after the assignment was over.

Brian Butcher, SVP Talent

Baron Environmental Associates

Creative Workforce Solutions was referred to me by a marketing agency owner who said he wished he had worked with Sue much earlier, as they were building their business. I took this advice and have been thoroughly pleased with the results. Initially, Sue helped us develop an HR program and design an organizational structure that fits our Scrum framework. Based on that success, we have asked her to evaluate a PEO and recruit a bookkeeper. Sue and her team have been dependable and highly knowledgeable, and recruiting was efficient and cost-effective

Brian B. Long, P.E., President and CEO


I was lucky enough to be introduced to Sue by a mutual colleague, and I’m so grateful! Sue and her team have been an integral part of Meet, Inc.’s growth story, providing crucial support since we launched. Our leadership team is almost entirely from the UK, so Creative Workforce bridged the gap, ensuring that we stay on top of essential legislation. It is always a pleasure to work with Sue and her team—no query is too small and expectations are always very well managed.

Hannah Donaldson, CEO

Mutti USA Inc.

Creative Workforce Solutions was just what I needed as a newly established subsidiary of a multinational corporation. With requirements of a big corporation but only a small team on the ground in the USA, Sue and her team were able to assist with critical human resources functions. Determining benefits for a small team, establishing our HR policies and procedures, assistance with hiring and personnel issues, were just some of the services that were managed quickly and efficiently. Working with CWS is like having the HR resources and expertise that I was accustomed to working with in larger organizations and provides the support we need as a small company, when and how we need it. Benefits and payroll are managed with no stress.

I highly recommend CWS for anyone needing ‘on demand’ HR support that you can count on – whatever the need.

Katia Facchetti, Former President

Protagonist Tech

Protagonist Tech is a boutique technology consulting firm. As we’ve grown and added employees we were faced with challenges getting benefits programs setup for our staff. We knew we wanted a full suite of services for our team, but wanted an expert we could trust to get it done properly. Sue came highly recommended and we were extremely impressed with the help her team has provided. With only a few calls, she assessed our needs, did market research, and provided guidance on a path forward. Our team has been able to stay focused on our own customers, while Sue’s team handled this completely end-to-end for us. They covered vendor selection, paperwork, employee setup, and even did training for my team. We asked that they stay engaged for a period of time to make sure it all ran smoothly, and they supported us better than we had hoped. It was complete customer delight – employees and management were all thrilled with the outcome: we not only saved money but got a fantastic benefits suite pulled together. We consider her team an extension of our own at this point with total trust that they have our best interests at heart.

Andy Augustine, Founder

The Barton Partnership

As a British firm establishing itself in the US, sometimes the intricacies of American HR requirements have been daunting. Susan and her team have been invaluable in guiding us through trainings, decision on healthcare plans, and employment contracts, as well as multiple other topics. In addition to their deep knowledge of these issues, Creative Workforce sets clear timelines and consistently stick to them, meaning that I can in turn manage the expectations of my team and management. On top of everything, Sue’s no nonsense, patient, and hilarious personality is a refreshing delight to work with.

Victoria Montagu, Senior Vice President, North America

The Medical Affairs Company

Sue and I started our relationship as colleagues at a former employer. As an operational and financial leader, I was awestruck at her knowledge of people, their motivations, and how to improve the culture of an organization. She repeatedly demonstrated the ability to support the goals of the business, while balancing the interests of the employees. Under her watch, the two became not just equals but synergistic to everyone’s benefit. She and I became great friends, and she helped provide invaluable counsel to me personally when I started The Medical Affairs Company (TMAC). We currently use the talents of Sue and her team at Creative Workforce Solutions for various human resources projects, as well as overall leadership coaching here at TMAC. She is a valued partner and contributes to our success. Always full of energy, always professional, I highly recommend engaging Sue’s team for your HR and leadership needs.

David Hahn, Founder, CEO

Student Sponsor Partners

I have had the privilege of working with Creative Workforce Solutions for several years, as they provided a full continuum of services from interim HR support and recruiting to benefits assessments, HR audits and training. Their professionalism and return on investment have made a significant impact on our operations and administrative excellence.

A consulting team that matches the culture of the organization to appropriate human resource choices is hard to find, and CWS has set the bar high for finding the right talent in a competitive, challenging market. They are a testament to the value of great human resources.

Debra Vizzi, Executive Director

Sound Healthcare

I’ve had the pleasure of working with Sue Brocaglia and the Creative Workforce Solutions team for several months and they’ve help build and drive all of the foundational HR building blocks for our organization. Their approach and methodology have been clear and logical, their experience in the industry (which they know very well) has instilled a high level of confidence with the partners, and employees have valued their guidance and expertise. If you’re in need of HR services, I’d highly recommend Sue and her team!

Ryan Perkins, Managing Partner


Working with Creative Workforce Solutions is a business leader’s Human Resources dream; from start up to global enterprise, CWS delivers. Sue and the team bring turn key, comprehensive and pragmatic HR capabilities that give you instantaneous benefit from their unparalleled experience. The breadth of their services, including policy, benefits, employment practices, compensation, organizational design & development and coaching give you a fully outsourced HR function or can very easily complement your existing HR function as your organization needs and can afford. I have known Sue and members of the team for nearly 20 years and through many roles and engagements with total success, and not a single disappointment. You get real people who do real work and your organization is better off from the first meeting.

Chris Perry, President, Global Sales, Marketing & Client Solutions

Marotta Controls

Sue Brocaglia and her team at Creative Workforce Solutions (CWS) have become an outstanding strategic partner. They are truly a “force multiplier” that allows our Human Resources Department to meet or exceed the expectations of our internal customers. Customizable, responsive and value-added are just a few words that come to mind when I think about CWS. Sue and CWS have truly become a trusted business partner for me and our Organization.

Rich Chmiel, Former VP Human Resources

Triple T Cutting Tools

I didn’t think it was possible for someone who doesn’t know our industry to come in and actually help us with branding, marketing, and sales. Then we met Carrie Plantamura. She didn’t just “get it”, she showed us things about ourselves that we didn’t even know. While working with Creative Workforce Solutions, we focused on who we were and who we wanted to be. We developed a new mission statement as well as a unique selling proposition that we can really stand behind and has already proven successful. She has helped shape me into a better manager and coworker. I have a new energy for this business and can’t wait to see what lies ahead. Thank you, Carrie, and CWS for reviving us and making us realize what we really can accomplish.

Donna Gauntt, Director of Operations

CitiStaffing LLC

I highly recommend Susan Brocaglia to anyone seeking a skilled and educated professional Human Resources consultant. After meeting with several potential consultants, we chose to utilize Sue Brocaglia and her team at Creative Workforce Solutions to help us streamline and update processes while remaining relevant with the constant changes in employment law. Susan, along with her team, were instrumental in expediting multiple projects. In addition, they were able to assess our needs through several in-person meetings to understand our work style as well as pressing HR issues. Not only did Sue revamp our employee handbook and policy manual, she also provided additional resourses and employee assessments. Moving forward, we now have a true professional as our go-to person for all HR related questions.

Susan has a creative and personable approach, and our team responded well to her proactive attitude when solving our problems. In addition to her years of experience in the HR field behind her, we appreciated her calm nature and dedication to making our company the best it can be. I would not hesitate to recommend Susan and Creative Workforce Solutions to any potential clients.

Faye Rosen Bazilian, Managing Partner/Founder

Zodiac Aero Evacuation Systems

We at Zodiac Aero Evacuation Systems have a long running strategy for success which includes being a learning organization. We have found a true supporting partner to this strategy in Creative Workforce Solutions. The experienced associates of CWS have been able to quickly adapt their materials to the way our organization gets things accomplished. We have always been an organization focused on change but our business environment today demands even faster change to stay successful. Each new training initiative we bring to CWS is handled by talented individuals and outcomes are positive. They help use improve our way of doing things.

Scott Ernst, CCEP, VP of Human Resources

AMI Global

AMI Global is a global leader in Industrial Internet of Things (IIoT) applications. We have locations around the world, and many of our installations are in the US. When it came time to hire technical staff for our Nevada location, recruitment was a challenge. The team at Creative Workforce Solutions stepped in to provide us with quality candidates in a very short period of time. Because they are focused on “staffing an organization” and not just on “filling a job” they approached the search as an extension of AMI Global. Functioning as our HR team, they drafted an ad, sourced and screened candidates, and supplied us with just the right person to join the team in Nevada. They were fast, efficient and cost much less than traditional search firms. If finding talent is a challenge for your organization, Creative Workforce Solutions should be your first phone call.

Amir Yaffe, COO

Mana Products

We received excellent support from CWS in talent acquisition. The team quickly understood our culture and presented candidates who had the skills and were a good fit. In addition, customized learning and development solutions addressed our critical business needs. CWS has been a solid resource, providing high-quality support for many initiatives.

Kevin Kahn, former Director, Human Resources


Sue Brocaglia has a rare talent as a human capital management leader—she sees HR and recruitment challenges through the eyes of a business leader. Her creativity and pragmatism are matched only by the results that her firm achieves for their clients. Sue and the team at Creative Workforce Solutions are terrific partners for our business.

Jeff Scott, Managing Partner

Emilcott Associates

Sue Brocaglia came highly recommended by a colleague of mine when I was asking for assistance in getting our HR policies in line with regulatory requirements and good practice. She led the effort to update our employee classifications and compensation procedures and helped get our documents and handbooks where they needed to be. On the way, we decided to have Sue pull together and teach a two day management and supervisor course for our newly formed management team. Sue teamed up with her colleague Carrie Plantamura and successfully covered the basic requirements of supervision and leadership. The team from Creative Workforce continues to provide leadership, HR and recruiting support for our team. I would give both Carrie and Sue high marks for being successful in helping us manage the HR functions of our company. We look forward to working with them in the future and would highly recommend them to other organizations who have a need for high quality and professional HR consulting support.

Bruce Groves, President

LNK International

Sue is all about analysis and evaluation that leads to immediate action. We engaged Sue to help recruit a new HR head. She quickly understood our needs and more importantly our culture. Her team delivered several outstanding candidates, allowing us to fill this critical position quickly. We’ve also asked her to conduct anti-harassment training, one-on-one management coaching and to deal with some sensitive issues. Her professionalism, discretion and ability to interact with senior management has been exceptional.

Sue has repeatedly delivered solutions that allowed us to rapidly improve our HR department. We’ll continue to utilize her expertise in the future.

Ray McCusker, Executive Vice President

Roseland Free Public Library

I view the Creative Workforce Solutions team as a valuable HR consulting firm. The Roseland Library Board requested CWS to review, revise and develop HR policies that were missing for the Roseland Free Public Library, a very small team of employees. Carrie Plantamura provided results beyond my expectations. Carrie not only performed the requested revision and development of policies and procedures, she provided much needed incite to operations to the Library Board. Carrie approached the job more like a member of the management team than an outside consultant. Her caring to provide improvement to the HR function and the working environment for the employees was demonstrated throughout the engagement. I feel comfortable to reach out to Carrie and Sue Brocaglia for their support and guidance now and in the future.

Brian Flynn, Board Treasurer

CheckPoint HR

Creative Workforce Solutions has been a great asset to CheckPoint HR as we grow as an organization. They have provided interim HR support for our own company while assisting with our sourcing needs. In terms of talent management, they have provided expert advice in developing our management team and assisted us in the creation and implementation of our new mission and core values. The CWS team has also helped us to create a baseline for our growing and improving performance management program, and successfully completed several key search assignments. Their services have been invaluable during our growth serving as an extension of our own team and providing a practical and economical approach to our business challenges. We welcome our partnership with CWS, and endorse them enthusiastically.

Jim Pugliese, former CEO

Protequus LLC

For more than a decade I have had the pleasure to work with Sue and her team at Creative Workforce Solutions while operating 2 different high-growth start-up companies. As most founders and business leaders know balancing entrepreneurial spirit and drive with corporate structure is more of an art than a science, and Sue is a highly-accomplished artist who I rely on for all my HR needs. One of Sue’s greatest attributes is her ability to add value to any organization of any size at any point in their lifecycle. Whether you are a single-member LLC or publicly-traded enterprise, Sue will challenge and expand your thinking around talent acquisition, employee development and retention, culture management, and operations. Today I view Sue a critical business partner, and I’m excited to see how she will next open my eyes to new opportunities and understanding.

Jeffrey R. Schab, Founder & CEO

Buyers Laboratory: Board of Directors

Sue Brocaglia and her team at Creative Workforce have been enormously helpful in transforming and growing our business at Buyers Lab. What makes them unique is that they don’t approach helping your business with some pre-conceived notion or system for your personnel strategies. Their first step has always been to understand our business and priorities and then to customize their approach to that specific need, providing valuable advice and guidance as well as helping us source key new hires, all of which has contributed greatly to our success.

Michael Danziger and Mark Lerch


I had the pleasure of working with Sue Brocaglia at the Medical Knowledge Group, where she served as our Senior Vice President of HR. Sue was integral to the continued growth of the company and had the instinctual capacity to know exactly what I was looking for. She brought true leadership and direction to the organization when it was needed most. Sue’s process was seamless and I always felt taken care of. As I moved companies, I have worked with Sue whenever I have had the opportunity. Her dedication and understanding of business needs is second to none. Every company should have the privilege of working with someone like Sue. My only wish is to be able to work with her more.

Debbie Schwartz, former Vice President

D’Artagnan, Inc.

The Creative Workforce team has been like the cavalry for me. It was difficult to be a new, one-person HR department in a rapidly growing company, but Maria Olsakowski stepped right in and began processing our payroll from my very first week. I don’t know what I would have done without her—she has been a very knowledgeable resource for myself and our accounting team. In addition, I have been getting help sourcing our ever-growing population. I like that I can call the team just to bounce ideas around, and they’re always willing to provide sound, objective advice. That’s especially helpful when you’re the only one driving the ship. When there are so many priorities to juggle, Sue and her team always offer solutions. If it weren’t for Sue and her team, I would not just be drowning—I would have sunk all the way down to the bottom. The Creative Workforce team is my life vest and a true business partner!

Jocelyn Virgil-Phillips, former Director, Human Resources

GAIN Capital

Creative Workforce Solutions has been instrumental in helping our organization address a myriad of issues that had accumulated over a few years. As a growing international firm, we needed someone that could size up our needs quickly and hit the ground running and they delivered . Being able to work with my executive team was a key attribute to creating some solutions that would stick and not be simply a short term patch. I look forward to working further with CWS as our needs evolve.

Glenn Stevens, CEO


The CWS team has been a tremendous help to our rapidly growing business with their utility infielder approach to Human Resources! We have been able to operate, strategize about the future, recruit, and stabilize the team with their direction. Sue has an amazing ability to understand my needs and act in short order. She is pragmatic yet sincere about putting options on the table for quick and powerful decisions to be made. Our new permanent team is in a great starting position!

Eric Bernstein, President


Quite simply, Sue and her team have helped move our organization forward. They relentlessly pursue talent that is professional, well-informed, and who possess the skills to help our business succeed. It doesn’t matter if the candidate is just entering the workforce or is stepping in to fill a senior role at RevHealth, each candidate goes through the same vigorous process to ensure that they can make a worthwhile contribution immediately. What’s more, CWS has been able to expand our HR offering by providing hands-on training of our HR staff to ensure they understand, and are in compliance with, the latest State and Federal regulations. Sue has single-handedly increased the interview skills of each of our managers and has met with key functions in the agency to better understand the needs of each department. Whether it is assistance in rewriting our employment offerings to helping strategize with us to better understand the needs of our growing organization, CWS delivers value at every turn. Our initial relationship has turned into a lasting partnership that is contributing to our overall success—thanks Sue!

Bruce Medd, Managing Partner


Simply put, Sue is a true HR leader. When I joined Veritext in late 2011, it became immediately obvious to me that we needed additional bandwidth and leadership within our HR function. Sue jumped right into the project, quickly asserting herself as a trusted, professional and knowledgeable resource with our HR team as well as our organization as a whole. Sue’s ability to lead and source solutions in all facets of HR is very unique. While with us, she assisted in recruitment (which ultimately led to the hiring of our VP of HR), employee relations, 401K assessment and replacement, benefits broker RFP and employment law matters. Over the 6 months that we worked together, we accomplished a ton and I would greatly welcome the opportunity to work with her again.

Rich Antoneck, CFO

Lieber Institute for Brain Development

Creative Workforce Solutions has been working as the HR consultants with my organization since its inception in 2010. Sue and her team are outstanding, in every way. They combine unsurpassed knowledge in the human resources arena with an unflagging work ethic. They are a ‘solutions-oriented’ organization, with the type of ‘can-do’ spirit that is often lacking in today’s business environment. No problem is too big or too small for them to address. Sue always listens carefully to our needs, and applies her years of experience in offering a list of possible solutions. Moreover, Sue and her team are always pleasant and upbeat. Finally, Sue is extremely careful in her billing practices, and offers superb value.

Thomas M. Hyde, M.D., Ph.D, COO

The CementBloc

Sue is like Mary Poppins—she floats in, cleans up and fixes what needs fixing. As our acting HR director for just over a year, she helped position us for a phase of incredible growth. Under her direction, we filled nearly 80 positions, trained three levels of management, and steered the realignment of our agency. From management development and new employee relations guidelines to refined compliance policies and future-focused core values, she essentially came in and ‘righted the ship.’ Sue came in at a critical time and really helped us take the company to the next level.

Susan Miller, Founding Partner

Medical Knowledge Group

I had the privilege of hiring Sue as our Senior Vice President, Human Resources. During her tenure at Medical Knowledge Group, our organization experienced significant growth. Sue was instrumental in establishing processes and procedures that allowed us to optimize efficiency while enabling us to maintain the entrepreneurial and service–oriented culture that defines our organization. Sue is a consummate professional who has the rare understanding of the inter-relationship of talent acquisition, employee retention, and operations. Every growth–oriented organization can benefit from her services.

Leon Behar, CEO

Actionable Strategies

Sue applies a pragmatic business view to her work in both process and human capital management. In sharp contrast to traditional HR practitioners who can be bureaucratic or business inhibitors, Sue seeks effective opportunities to help support business growth while instituting appropriate practices to protect both the organization and individuals. Her unique capabilities have proven to be a point of leverage for startup companies and multinational enterprises alike.

Jeffrey A. Wu, CEO

Carrie Plantamura coached me during a time of great professional transition. I could not have asked for a more appropriate fit for what I needed than Carrie. She brings a wonderful mix of listening, support, guidance, insight, trust, and humor to her practice. She pushes you to challenge your traditional ways of thinking that initially take you out of your comfort zone, but is truly worth the ride if you are willing to take it. As someone who was – and still is – in a professional transformation, it requires great focus and adaptability. I would not have wanted any other coach to go on that journey with me other than Carrie. If you are blessed to have the opportunity to work with Carrie, jump on it…and jump on it now!

Digital Healthcare Consultant

At the inception of working with Carrie Plantamura in February 2018, I reviewed my goals with her and worked with her for two months (meeting once a week for one hour per session) to meet these goals. Her patience, coaching and unyielding encouragement helped give me the confidence I needed to conquer my fears and succeed with presenting products on QVC. Her coaching was much more than providing me with the “tools” to succeed; it was specifically designed to work for me. She simplified the process to achieve my goals with each session. One of my major goals was to conquer my fear of appearing and presenting on live television in front of 80 million viewers on QVC. Her process was implemented in small steps and I appreciated the one-on-one sessions with Carrie. I would recommend her to anyone looking for a personal plan for all around better wellness… both physically and mentally. I feel very lucky to have had the opportunity to work with Carrie and I wish to thank her for her support.

On-Air Personality

Through my coaching engagement, I was able to imagine a calmer, happier environment – revealed by Carrie’s keen questioning which enabled me to separate my vision for my success from my loyalty to others. After weeks of thoughtful questions and “reframing into the positive”, I felt released from the grips of my own frustration and lifted to a place of empowerment.

Carrie encouraged me to be authentic with all of my actions – being true to who I am and what I value. Carrie coached and guided me during major changes in my personal and professional life. I not only made it to the other side of those changes, I successfully walk with my head high ready for whatever comes next!

Vice President, Business Division – Technical Services

My partnership with Carrie has helped me identify my adverse habits, contrary perspectives and negative thought processes. Recognizing these qualities has allowed me to break through these day-to-day barriers and develop more positive and constructive behavior. My enhanced perspective, coupled with my problem-solving skills and communication improvements have enabled me to build stronger relationships and ambitiously plan my individual, future goals.

I am so grateful that I have been afforded this opportunity to collaborate with someone as knowledgeable and insightful as Carrie. She has affected me tremendously in ways that words cannot fully express.

Finance Manager, Manufacturing